FTZUSA Privacy Notice
Effective date: June 30, 2024
Overview
We are L.Y.M. International Group (USA) INC., doing business as FTZUSA (“FTZUSA”, "we", "our", "us") , respect your concerns about privacy. We are committed to protecting your privacy and the security of your personal data. We have created this Privacy Notice to explain how FTZUSA collects and uses personal data.
Thank you for reviewing our privacy policy.
This Privacy Notice is not a contract and does not create any contractual rights or obligations.
Information We Collect
We may collect information about you in a variety of ways. The types of personal information we may obtain include:
Contact Information. Individual and Business Contact Information: This includes your name, company name, physical address, email address, and telephone or fax number.
Shipping Information. Details for shipments includes shipping-related contact details, such as the sender's and consignee's names, physical addresses, email addresses, telephone numbers, signature for proof of delivery. Details for freight and goods information includes description, HTS code, Quantity, Unit, Packing, value and country of origin.
Financial Information. Bank Account and Payment Information: This includes your bank account number, payment status, invoices, and payment card details or online payment services numbers.
Account Information. Log-in Credentials: This includes your username, password, email address, and other information provided through your account.
Automatically Generated Information. The technical data includes IP address, unique device or user ID, system and browser type, date and time stamps, referring website address, and content and pages accessed on our website or mobile apps. The usage data includes click-stream information, device location (if enabled), and other information related to your visit, such as the date, time, and location of actions taken.
Social Media data. This includes social media handles, content posted on our official social media pages, information obtained through social media apps, tools, widgets, and plug-ins, and information shared through third-party login services.
Payment and Tax Information. This includes payment card details, invoicing address, bank account numbers, and tax identification numbers when required for certain products, services, or promotions.
Survey and Feedback Information. This includes information provided in response to surveys and feedback forms.
Referral and Statistical Information. This includes data on click-throughs, repeat visits, and interactions with links or ad banners on our website.
Other personal information that may be provided to us to obtain a FTZUSA product or service
Uses
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Create and manage your account.
Pickup, delivery and track your shipments.
Provide the products and services you request (including but not limited to Container Freight Stations, Free Trade Zone, Boned Carrier, Customs Broker, Transportation, Warehousing and distributions, Cross-Border, financial services and other services.)
Collect payment and send you related information, including order confirmations and invoices.
Manage and respond to your inquiries or provide customer support.
Send you promotional communications, such as newsletters and other marketing messages.
Improve the Site and optimize your user experience.
Monitor and analyze usage and trends to improve your experience with the Site.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Assist law enforcement and respond to subpoenas.
Comply with legal obligations and enforce our agreements.
Shares
We do not sell or otherwise share personal information about you, except as described in this Privacy Notice. We share your personal information with third parties in the following circumstances:
By Law or to Protect Rights. If we believe the release of information about you is necessary to respond to legal process, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
By government agencies. We may share your information in response to requests by government agencies, such as U.S. Customs and border Protection (CBP),Foreign Trade Zone Board or other law enforcement authorities.
Third-Party Service Providers. We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Marketing Communications. With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Online Postings. When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
Security of Your Information
At FTZUSA, we take the protection of your personal information seriously. We implement comprehensive administrative, technical, and physical safeguards to ensure your data is secure against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 13, please contact us at [admin@ftzusa.com].
Your Privacy Rights
You may review, change, or terminate your account at any time. Based on the laws of US, you may have one or more of the following rights.
Right To know
Right to Correct
Right to Delete
Right to Opt out.
If you reside in California, we are required to provide additional information to you about how we use and disclose your information, and you may have additional rights with regard to how we use your information.
You can learn how to set up and use an opt-out preference signal by visiting the California Attorney General’s “California Consumer Privacy Act (CCPA)” page or the California Privacy Protection Agency’s “Frequently Asked Questions (FAQs)” page.
Updates to This Privacy Notice
We may update this Privacy Notice from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Notice on the Site and updating the “Last Updated” date at the top of this Privacy Notice. You are advised to review this Privacy Notice periodically for any changes.
How to Contact Us
If you have questions or comments about this Privacy Notice, please contact us at:
FTZUSA Headquarters
Attention: Privacy Manger
3760 W Century Blvd
Inglewood, CA 90303
United States
(310) 256-5500
admin@ftusa.com
By using the Site, you agree to be bound by this Privacy Notice.